[Request] Topic Parsing!
Kolonel, where you been man?
Topic Parsing! Posted on: 04/25/2015 2:14pm
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TIM the Enchanter
Level: 1
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So, here's my idea.  We have a shit load of people posting errors lately, and it's only going to get worse the more diverse the userbase becomes.  I'm a bit surprised we haven't had any macfags trying to use the trainer and bitching.

Anyway, if I knew exactly what to look for in those massive messy logs people are posting, I could code HackBot to auto-reply with the correct instructions on how to fix whatever their problem is.  From what I can tell, the common errors are.
1) Dependencies are not installed.
2) Anti-virus fucked some shit up.

Thoughts?





Everything's coming up KongHack!

"When you know nothing matters, the universe is yours" ~Rick Sanchez

RE: Topic Parsing! Posted on: 04/25/2015 2:15pm
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Insert Custom Title Here

As for the dependencies, I made this quite a while ago for the reason of people complaining:
https://konghack.com/topic/8815-prerequisite_checker




RE: Topic Parsing! Posted on: 04/25/2015 2:26pm
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TIM the Enchanter
Level: 1
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I'm talking about analyzing their post and figuring out what's wrong that way, not via running anything on their actual computer. :P





Everything's coming up KongHack!

"When you know nothing matters, the universe is yours" ~Rick Sanchez

RE: Topic Parsing! Posted on: 04/25/2015 2:47pm
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Insert Custom Title Here

That makes quite a bit more sense...disregard what I said :P




RE: Topic Parsing! Posted on: 04/25/2015 5:50pm
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The Laziest Man on KongHack
The Ignorant Masses Posted on: 04/25/2015 10:26am

I'm talking about analyzing their post and figuring out what's wrong


this is a great idea, but a lot of times the people post the error as an image instead of plain text.
 




RE: Topic Parsing! Posted on: 04/25/2015 7:23pm
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Ubi Maior Minor Cessat

you have a lot of stuff to work on, this isn't definitely a priority

RE: Topic Parsing! Posted on: 04/25/2015 8:16pm
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TIM the Enchanter
Level: 1
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thenewcomer Posted on: 04/25/2015 1:50pm
The Ignorant Masses Posted on: 04/25/2015 10:26am

I'm talking about analyzing their post and figuring out what's wrong


this is a great idea, but a lot of times the people post the error as an image instead of plain text.


Thenk fuck those guys.
 

Zenwaichi Posted on: 04/25/2015 3:23pm

you have a lot of stuff to work on, this isn't definitely a priority


Like?
 





Everything's coming up KongHack!

"When you know nothing matters, the universe is yours" ~Rick Sanchez

RE: Topic Parsing! Posted on: 04/26/2015 12:22pm
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Ubi Maior Minor Cessat

*block of stuff to work on from Asana*

^ like that

RE: Topic Parsing! Posted on: 04/26/2015 12:45pm
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disgruntled old man

Yeah, that should stop me from giving shit advice when it comes to the trainer...I say go for it once kolonel gets back from his sabbatical...




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RE: Topic Parsing! Posted on: 04/26/2015 2:19pm
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TIM the Enchanter
Level: 1
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Zenwaichi Posted on: 04/26/2015 8:22am

*block of stuff to work on from Asana*

^ like that



This would be something that'd probably take about 5 minutes and potentially save us hours of support time in the near future.  It's definitely worth it.  Hell, with the code done, I could integrate it into HackBot so you could just PM him an error log and he'd analyze it.





Everything's coming up KongHack!

"When you know nothing matters, the universe is yours" ~Rick Sanchez